Last Updated: June 2026
At NOVOIL, we strive to deliver your orders quickly and securely.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
Standard delivery across India typically takes 5– 8business days.
Delivery timelines may vary depending on your location and courier availability.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products, promotions, or order values.
Order Tracking
Once your order is shipped, a tracking ID and courier details will be sent to your registered email address or mobile number.
Delays
While we aim to deliver within the estimated timeframe, delays may occur due to weather conditions, natural disasters, strikes, logistics issues, or other unforeseen circumstances.
Incorrect Address
Customers are responsible for providing accurate shipping information.
NOVOIL will not be responsible for delivery failures caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date.
We will coordinate with the courier partner to resolve the issue as quickly as possible.
Contact Us
For any shipping-related queries, contact us at:
Email: novoilhelp@outlook.com
Phone: +917874390302
NOVOIL
S/O Kadakiyabhai Holi Faliyu, Katholiya, 389152 Dahod GJ, India